Privacy Policy
This policy explains how InsaneGenix collects, uses, and protects customer information when you browse, shop, or contact us.
Information We Collect
We may collect your name, phone number, email address, billing and shipping address, order details, payment status, and account activity when you use our website.
We may also collect basic technical information such as device type, browser, IP address, pages visited, and cookies to improve website performance and security.
How We Use Information
We use your information to create accounts, process orders, arrange delivery, provide customer support, send order updates, prevent fraud, and improve our services.
We do not sell your personal information. We share it only with service providers such as payment gateways, logistics partners, and technical vendors when needed to complete your request.
Website Analytics and Advertising
We use anonymous first-party identifiers to count visitors and sessions, understand which pages are viewed, identify general device types, and measure traffic from advertising campaigns and referral websites.
We do not store names, email addresses, or raw IP addresses in these analytics records. Browsers that send a Do Not Track preference are excluded from this measurement.
Data Protection
We use reasonable administrative, technical, and operational safeguards to protect customer information from unauthorized access, misuse, loss, or disclosure.
No online system is completely risk-free, so customers should keep account passwords confidential and notify us if they suspect unauthorized account activity.
Your Choices
You can contact us to request access, correction, or deletion of your personal information, subject to legal, tax, fraud-prevention, and order-record requirements.
For privacy questions, contact us at info@insanegenix.com.