Shipping & Delivery
This policy explains how InsaneGenix ships orders and what customers can expect after placing an order.
Order Processing
Orders are processed after successful order placement and, for prepaid orders, payment confirmation.
Processing may take longer during sales, public holidays, courier delays, weather disruptions, or operational constraints.
Delivery Timeline
Most serviceable orders are delivered within an estimated 3 to 7 business days after dispatch, depending on location and courier availability.
Remote locations, incorrect addresses, failed delivery attempts, or local restrictions may extend delivery timelines.
Shipping Charges
Shipping charges, if applicable, are shown during checkout before you place the order.
Free shipping offers may apply based on order value, coupon, address, or promotional rules.
Delivery Support
Please provide a complete shipping address, correct phone number, and reachable contact details to avoid failed delivery attempts.
For delivery help, contact us at info@insanegenix.com with your order number.